Mário Pinto graduated from the Institute of Art and Design in Lisbon but soon realised that hospitality and, in particular, housekeeping was his true vocation.
Mário joined as Executive Housekeeper, responsible for 50 staff, almost three years’ ago following a range of senior housekeeping positions for prestigious hotel groups like Relais & Chateaux.
One of the improvements Mário made when he joined was to change the cleaning and
laundry materials to those made with 100% ecologically safe chemicals. He has also introduced a late maid service, where someone is available until midnight, to help with any housekeeping issues that might crop up. “Many members come to Fairways for long periods of time and have done so for many years. They know how they like their villa set up”, he says. “Luckily I have a great team of people, many of whom have also been here a long time. They remember the little details that make our members feel special.”